FOS Desk delivers cost-effective BPO/KPO solutions in logistics, backed by deep industry knowledge, high-quality standards, and optimized processes.
Bala Venkatesh
-Last Mile Delivery Expert
Bala started as an intern and quickly became an indispensable part of the team, thanks to his expertise in last-mile delivery. Known as the "nanny for shipments," he’s the one who ensures every package arrives safe and sound,
no matter how complex the delivery.
With tailored training from FOS Desk, Bala has mastered the art of delivery—so much so that your shipment’s safety is his top priority. If it needs to get there, Bala makes sure
it gets there on time, every time.
Lavanya
- Control Tower Specialist
Lavanya quickly underwent comprehensive training to master the complexities of 24/7 logistics management. Now an integral part of our control tower support team for a key US client, her around-the-clock dedication ensures that
operations run smoothly, no matter the time of day.
With her training and vigilance, Lavanya ensures that when reliability and real-time control are essential, everything stays on track.
Balaji
- Documentation Specialist (Italy & US)
Balaji became a vital resource in our documentation team. With prior experience in US drayage operations and deep knowledge of local customs regulations, he brings a unique blend of expertise that ensures seamless cross-border
documentation and customs compliance.
From Italy to the US, Balaji’s documentation and local customs expertise make sure your shipments move smoothly, ensuring they never miss a beat.
Shan
- OTR Project Specialist
With over 2 years of freight forwarding experience, Shan joined FOS Desk in March 2024 and has quickly become essential in managing OTR (Over the Road) project site deliveries across the US. His expertise and attention to detail ensure that every project site delivery is handled with precision and efficiency, no matter the distance. When it comes to navigating the complexities of US logistics, Shan’s got it covered.
Elango
- Drayage Coordinator
Elango hit the ground running with an eagerness to learn. Through FOS Desk’s comprehensive training program and the support of his team, he quickly mastered the complexities of drayage operations. Now, he plays a key role in
handling drayage for a major account with over 15 different delivery locations.
Elango’s thirst for knowledge and commitment to excellence, combined with hands-on training, means your drayage operations are in safe,
motivated hands. He may be new, but he's already proving to be a rising star in the world of logistics.
Suresh
- Manager, Global Pricing & Billing
When it comes to pricing and billing, Suresh is a tough negotiator with more than 10 years of experience in logistics. He works hard to ensure you get the best rates, with RFQs turned around at lightning speed. Need a cost-effective
solution without compromising quality? Suresh is your guy.
Suresh has a reputation for surprising clients with speed and pricing that beat expectations. If there’s a better deal out there, Suresh will find it.
Sarath
- Manager, Drayage Team
With over 7 years of hands-on experience in freight forwarding, Sarath is your go-to expert for navigating the complexities of drayage operations. He has a knack for transforming logistical puzzles into smooth, sustainable solutions, ensuring your shipments move seamlessly from port to destination. Whether it’s coordinating with multiple carriers or optimizing container pickups, Sarath has seen it all and delivers results with precision. When he’s not orchestrating flawless deliveries, you’ll find him brainstorming new ways to make logistics as simple as possible—because to Sarath, “complex” is just a word, not a problem.
Sambath
- Manager, Documentation
With over 9 years of experience in logistics, Sambath is a documentation wizard who ensures that every ‘i’ is dotted and every ‘t’ is crossed. Specializing in European region documentation, he guarantees swift, high-standard turnaround times, saving you from the headaches of delays and errors. Thanks to FOS Desk’s commitment to training, Sambath keeps his skills sharp and up-to-date, so you can rest assured that your paperwork is in the best hands possible. His attention to detail isn’t just a skill—it’s an art form.
Santhosh Raja
- Manager, Last Mile Delivery (US & Canada Region)
Santhosh leads the charge on last-mile deliveries across the US and Canada, making sure every shipment arrives without a hitch, even when the clock’s ticking. With more than 5 years of experience, Santhosh specializes in managing
deliveries 24/7, so you never have to worry about downtime—he’s already on it.
FOS Desk’s top-tier training has made Santhosh a maestro in delivery logistics, and his "can-do" attitude means no job is too big, too small, or too far. If your cargo had a best friend, it would be Santhosh.
Rajesh
- Senior Manager, International Customer Service
Rajesh oversees FOS Desk’s international customer service like a conductor leading a global orchestra. With 17 years of experience, he’s seen it all, from PO to POD, ensuring every part of the process hits the right note. His
experience with shipping lines and shared services makes him the perfect person to guide your global logistics needs with precision.
Rajesh doesn’t just manage customer service—he elevates it. His superpower? Turning
complex challenges into seamless solutions.
Sandhya
- Manager, HR & Finance
With 12 years of experience in shared services and finance, Sandhya keeps the FOS Desk engine running smoothly behind the scenes. She’s not just shaping the HR strategy; she’s making sure the team is always ready to deliver
top-tier results.
Her experience ensures that your logistics are handled by a well-supported, well-trained team that operates with the highest level of efficiency. With Sandhya in charge, the numbers always add
up—and so do the results.
Bala Venkatesh
-Last Mile Delivery Expert
Bala started as an intern and quickly became an indispensable part of the team, thanks to his expertise in last-mile delivery. Known as the "nanny for shipments," he’s the one who ensures every package arrives safe and sound,
no matter how complex the delivery.
With tailored training from FOS Desk, Bala has mastered the art of delivery—so much so that your shipment’s safety is his top priority. If it needs to get there, Bala makes sure
it gets there on time, every time.
Lavanya
- Control Tower Specialist
Lavanya quickly underwent comprehensive training to master the complexities of 24/7 logistics management. Now an integral part of our control tower support team for a key US client, her around-the-clock dedication ensures that
operations run smoothly, no matter the time of day.
With her training and vigilance, Lavanya ensures that when reliability and real-time control are essential, everything stays on track.
Balaji
- Documentation Specialist (Italy & US)
Balaji became a vital resource in our documentation team. With prior experience in US drayage operations and deep knowledge of local customs regulations, he brings a unique blend of expertise that ensures seamless cross-border
documentation and customs compliance.
From Italy to the US, Balaji’s documentation and local customs expertise make sure your shipments move smoothly, ensuring they never miss a beat.
Shan
- OTR Project Specialist
With over 2 years of freight forwarding experience, Shan joined FOS Desk in March 2024 and has quickly become essential in managing OTR (Over the Road) project site deliveries across the US. His expertise and attention to detail ensure that every project site delivery is handled with precision and efficiency, no matter the distance. When it comes to navigating the complexities of US logistics, Shan’s got it covered.
Elango
- Drayage Coordinator
Elango hit the ground running with an eagerness to learn. Through FOS Desk’s comprehensive training program and the support of his team, he quickly mastered the complexities of drayage operations. Now, he plays a key role in
handling drayage for a major account with over 15 different delivery locations.
Elango’s thirst for knowledge and commitment to excellence, combined with hands-on training, means your drayage operations are in safe,
motivated hands. He may be new, but he's already proving to be a rising star in the world of logistics.