NCD
NCD is a customs broker company located in Brazil but has a wide network of operations in the international market. Focusing on manufacturing advanced industrial machinery, they are involved in importing and exporting their products to serve the global market. However, as their operation progresses the issues related to customs regulations, clearance procedures, and strict documentation are now essential to their expansion and trouble-free global operations.
Managing Director
Challenges Faced
NCD encountered several formidable challenges in customs clearance and documentation, hindering their international trade operations:
Constantly Evolving Regulatory Landscape: The laws and regulations governing customs change frequently at the national and international levels, which provides a constant challenge in ensuring compliance.
Volume and Complexity of Documentation: It was common to find errors in the export-import documents such as invoices, bills of lading, certificates of origin, and customs declarations due to the large number of documents involved.
Customs Classification Issues: This created many differences in the customs classifications since the products were of different types. Classification mistakes meant wrong duties and taxes were paid, and this caused even more alarm with customs offices.
Solution
To overcome these challenges, NCD collaborated with the FOS Desk to implement end-to-end customs clearance and documentation solutions.
Dynamic Compliance Management System: FOS Desk introduced an effective compliance management program that would enable tracking customs rules and trading policies on national and/or international levels in real-time. This helped to minimize compliance risks since NCD was able to respond to changes more quickly.
Simplified Document Management Procedures: Specifically, the FOS Desk enhanced the creation and validation of export-import documents reducing paperwork, shortening the clearance time, as well as increasing the accuracy in document preparation.
Specialized Team for Classification: A team of specialized personnel was employed to review products’ authenticity and group them by customs codes for the right duties and taxes. It helped in solving issues to do with classification and ensured an easy entry through the customs.
Dedicated Communication Channels: To enhance effective communication, the FOS Desk coordinated and created specific lines of communication to solve any problems that arose and facilitate the flow of goods.
Results
The implementation of FOS Desk’s solutions resulted in significant improvements for NCD:
Enhanced Regulatory Compliance: The dynamic compliance management system used helped NCD to always update on the regulatory changes hence minimizing the compliance shocks facilitating international trade.
Efficient Document Management: Improved methods of handling documents reduced the instances of manipulations and documentation-related complications which led to quick clearance of customs works and minimal dangers and penalties.
Accurate Customs Classification: The specialized team helped to sort it right and put the right duties and taxes so that there would not be a problem with customs.
Improved Communication and Efficiency: Specific communication lines provided timely adoption of issues thus improving the flow of commodities and hence improved organizational performance.
Conclusion
The customs clearance became rather problematic and NCD faced many difficulties in this area which could not be eliminated without the help of the FOS Desk. Through the integration of FOS Desk’s customs clearance solutions, NCD gained better analyses of regulatory compliance, documents, and customs clearance; in addition, the communication and organizational efficiency improved significantly.
Call the FOS Desk right now to learn about changes that need to be implemented in your customs clearance process, and allow your operations to continue with the zeal of growth and accomplishment.
