FAQs

The answers you've been searching for.

What is FOS Desk?

The expansion of FOS Desk is Freight Outsourcing Services Desk. We are a Logistics BPO providing you end-to-end logistics services to help freight forwarders take their businesses to new heights.

What kind of services does FOS Desk offer?

"At FOS Desk, we don't restrict ourserlces with just BPO services alone. With a total of 14 services on offer, we're dedicated to providing comprehensive solutions that drive your business success. Do you want to know the 14 solutions in detail."

What is the pricing model for FOS Desk?

The pricing model for FOS Desk is based on staff handling, and there is no fixed price. To know more about the pricing model, one can contact sales@fosdesk.com .

Looking for quick and easy access to the FOS Desk? Schedule a meeting at your convenience with our Calendly link !

How secure is FOS Desk?

At FOS Desk, security isn't just a priority - it's our foundation. We're committed to safeguarding your data and maintaining strict privacy policies, so you can focus on what matters most.

What are the system requirements for using FOS Desk?

We believe in accessibility for all. You can access our site with your mobile device or your desktop, both in Android or iOS. Our platform is designed to meet you where you are, so you never miss a beat.

Does FOS Desk offer a free trial?

The pricing model for FOS Desk is not fixed, but we may offer a free trial as per your requirements. If you are interested, you can call FOS Desk and confirm their preferred timing as there is no set duration for the trial period via sales@fosdesk.com

What are some notable features of FOS Desk?

Our prime features are here:
Flexible staffing
Process efficiency
Timezone advantage
Global network

Apart from this, we have lot of technical features that supports your business.

How does FOS Desk compare to other help desk and customer support software?

FOS Desk stands out from the competition with our end-to-end customer service, thanks to our expertise in logistic BPO and 14 other services. Our innovative approach ensures you get the best logistics support while receiving top-notch customer service, all in one place.

What makes FOS Desk unique?

At FOS Desk, we go the extra mile with our end-to-end customer service, making us stand out from the rest. Our dedication to delivering exceptional service is unmatched, making us the perfect partner to help drive your business forward!

Who are we?

We are a dynamic team of logistics experts with over 20 years of experience in the field. Our unique offering includes logistic BPO services alongside several other valuable services, all conveniently located in one place. When you work with us, you can trust that you're partnering with seasoned professionals who truly understand the ins and outs of the logistics industry.

How to download FOS Desk case studies?

If you are Interested in exploring logistics case studies, look no further than FOS Desk case studies! Our case studies are available for free download with just a simple click.

Just scroll to the bottom of any case study and click "Download this case study" to access a wealth of valuable insights and information.

Don't miss out on this innovative opportunity to elevate your understanding of FOS Desk!

What aspects of my supply chain can FOS Desk manage?

If you're seeking a holistic supply chain management solution that takes care of your goods from origin to destination? 

Our end-to-end customer service ensures that we handle every aspect of your supply chain, from exporting to the importer in international trade to ensuring safe delivery at the final destination. Trust us to manage your supply chain with efficiency and care.

What role does technology play in FOS Desk’s success?

Technology has revolutionized the logistics industry by enabling more efficient and reliable supply chain management. Transportation management systems, IoT devices, cloud computing, AI and ML, and robotics and automation have all played a crucial role in optimizing logistics operations, improving delivery times, reducing costs, and enhancing the customer experience. 

By leveraging the latest technology, FOS Desk can better manage their supply chains and gain a competitive edge in the market.

What advantages come with using FOS Desk?

Our end-to-end customer service, along with 14 other services, ensures that we take complete responsibility for your goods from origin to destination, saving you time and hassle.

With FOS Desk, you can expect streamlined supply chain management, real-time tracking, secure and timely delivery, and cost-effective solutions that cater to your unique requirements.

Trust us to handle your logistics needs with utmost efficiency and care, while you focus on growing your business. Experience the advantages of FOS Desk today!

How long does customs clearance take?

Customs clearance time varies depending on the country, type of goods, volume of imports, and customs efficiency. It can range from a few hours to several days or even weeks. Contact us for an estimated clearance time and check with the customs authorities of the importing country for their procedures and processing times.

Can FOS Desk manage international freight?

Absolutely! FOS Desk can handle your international freight requirements from start to finish, with the added bonus of end-to-end customer service for a seamless experience.

How quickly can I contact FOS Desk’s representative?

Getting in touch with FOS Desk is easy and convenient! Simply use our Calendly link to schedule a meeting at your convenience with one of our representatives.

Or, you can mail your requirements to sales@fosdesk.com

Does FOS Desk take care of my entire logistics documentation processes?

Yes! FOS Desk can handle your entire logistics documentation process from the exporting point to the importing point, ensuring a seamless and hassle-free experience.

Have any other doubts?