Get to know the vital terms of Logistics and Supply Chain Management.
Quality Function Deployment (QFD) is an organized method that uses a succession of “what-how” matrices to convert user needs into comprehensive design specifications. Through the connection of customer demands with design, development, engineering, production, and service operations, QFD helps businesses to recognize needs that are explicit or implicit, convert them into designs that can be implemented, and coordinate different business functions to accomplish shared goals.